Our service aims to bring the benefits of traditional recommendations and word of mouth to both the consumer and tradesman.

However, we are not responsible for the work done, or not done, by registered companies or individuals.

We do not offer insurance or any guarantees.

Customers should first raise their complaints with the firm/tradesman following any reasonable complaint procedure of the company.

We are not responsible for settling disputes but will try to take reasonable steps to encourage the resolution of any complaint.